Website Privacy Policy
1. Introduction
This Privacy Policy outlines how EQUESTRIAN VICTORIA (“we”, “our”, or “us”) collects, uses, discloses, and manages your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
2. Collection of Personal Information
We collect personal information that is necessary for us to provide you with our services, including but not limited to:
– Name
– Contact details (email address, phone number, address)
– Payment information
– User preferences and feedback
We may also collect information about your use of our website and services, including but not limited to:
– IP address
– Browser type and version
– Operating system
– Pages you visit on our site
– Date and time of your visit
– Referral source
3. Use of Personal Information
We use the collected information to:
– Provide and manage our services
– Process payments and manage transactions
– Communicate with you, including responding to your inquiries
– Improve our website and services
– Conduct marketing and promotional activities
– Comply with legal and regulatory obligations
4. Google Analytics
We use Google Analytics to collect information about your use of our website. Google Analytics collects data such as:
– How often users visit the site
– What pages they visit when they do
– What other sites they used prior to coming to our site
Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
Google’s ability to use and share information collected by Google Analytics about your visits to our site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.
5. Disclosure of Personal Information
We may disclose your personal information to:
– Service providers and third-party partners who assist us in delivering our services
– Legal and regulatory authorities as required by law
– Any other third parties where you have given your consent
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
7. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, incomplete, or out of date. To make a request, please contact us using the details provided below.
8. Cookies
Our website uses cookies to enhance your user experience. Cookies are small data files placed on your device that help us understand how you use our site and improve its functionality. You can manage your cookie preferences through your browser settings.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Equestrian Victoria – Chief Executive Officer
info@equestrianvictoria.com.au
170 K Road, Werribee South Vic 3030
Phone: (03) 9013 0707